General spa guidelines
Guests receiving a Heavenly Spa service may enjoy complementary access to Westin WORKOUT, the spa locker rooms and amenities, and co-ed relaxation lounge. Guests of the Heavenly Spa by Westin must be at least 16 years of age to enjoy select spa treatments (subject to limitations), the use of the locker rooms and fitness facilities. Access to whirlpool, sauna and steam room is prohibited to those under 18 years of age. Salon services are available to guests of all ages with parental supervision.
Guests are encouraged to make arrangements in advance. Bookings made day of service and walk-in appointments are always welcome, based upon availability. All reservations must be secured with a major credit card and telephone number. To schedule your appointment(s), please call our guest service desk at 808.661.2588. Guests staying in the resort may dial extension #2588 from your guest room. *Please advise us if you are pregnant or have other significant health concerns when booking any treatments.
Daily use fees
Enjoy the breathtaking facilities with the purchase of a spa day pass. This pass will entitle you to use the separate locker area, steam room, sauna and whirlpool. Daily passes are valid from open to close on the day of purchase only and is non-transferable.
Arrival and check-in procedures
We invite you to use the facilities, including our herbal infused steam room, sauna, whirlpool and fitness facility, before and after your spa treatments. We will have a relaxation area for you to enjoy our expansive ocean view. Please arrive 30 minutes prior to your first treatment time, this will allow you ample time to check-in, shower, and prepare for your treatment.
As a courtesy to our guests and therapists, we require a 6-hour notice should you need to change or cancel your reservation. Cancellations made less than 6-hours prior to the service, as well as no-show or missed appointments, will be charged the full service fee.
Start your morning with Sunrise or Beach Flow Yoga with views of Ka'anapali beach and ocean vistas. Call the Heavenly Spa by Westin for current schedule. 808-661-2588.